Steps For Celerant Retailers To Get Started

If the Celerant client already has the ‘Vendor Integrations’ package, which includes up to 4 vendors for catalog import and automated ordering, they can reach out to their Celerant Implementation Manager to get the project started. If they are not sure who their implementation manager is, they can email [email protected].

If the Celerant client does not already have the ‘Vendor Integrations’ package, or if they have already 4 vendors being utilized and need to add more, they can reach out to their Celerant sales representative to add on additional vendors to their package. If they are not sure who their sales representative is, they can email [email protected]. 

If the Celerant client is interested in adding on the eCommerce online feed (coming soon), in-store kiosks (coming soon) and/or drop ship with HLC, they can reach out to their Celerant sales representative to add on the package. If they are not sure who their sales representative is, they can email [email protected].

Once the Celerant client has the integrations included in their software package, a Celerant implementation manager (IM) will be assigned to begin the project with the client.

Unique customer credentials will be collected by the Celerant IM from HLC.

The IM will work with the client to provide the training and assist with all aspects of the setup, whether it be for in store or on their eCommerce site.

Additional Notes:

Any HLC retailer who is not yet a Celerant client and interested in leveraging the Celerant software to more efficiently operate their bike shop and/or eCommerce site, please contact [email protected] or visit celerant.com/hlc-promo. 

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Client Name - Location

FAQ

Learn more at this link https://www.hlc.bike/us/Company/Resources/Details/3661

Consumers ordering on your website get their purchases delivered directly to their door faster. You save payroll, logistics, and inventory costs associated with these online sales.

To participate in this program you need a SmartEtailing Professional website subscription. Click here to learn more https://www.smartetailing.com/bike-shop-websites.

Complete the sign-up form found at the link listed above. The HLC and SmartEtailing customer service teams will walk you through setup. The process includes a few steps but won’t take much time.

Schedule a personalized consultation https://www.smartetailing.com/request-a-demo.

Doorstep Delivery is available to configure with additional website platforms. Some integrations are native like with SmartEtailing, where a business owner can configure without software expertise. Other integrations may require you to engage with a software developer to assist with the integration.

No. There is product content to support the majority of products sold by HLC but there is opportunity to improve. Our teams are working together to improve coverage and speed to market. We expect to see major improvements as we work together to help local bike shops succeed online.

Yes. Local bike shops find great success selling online. Consumers have proven their willingness to shop local when retailers offer the convenience they are looking for. Existing customers will appreciate more options for how to buy. New customers will appreciate how accessible your business is.

No. Most retailers are able to manage online sales well into six figures before they find that managing orders will benefit from dedicated staff. Expect online sales to grow gradually as you develop processes that make managing these sales efficient.

Yes. Their Client Success team is available to review best practices in growth and management. They also have a full-service in-house marketing agency available to assist further with intentional growth plans involving website merchandising, email marketing, Google advertising, and more.

No. SmartEtailing currently lacks these features.